We are now offering extended opening hours for routine pre-bookable appointments. We will be open until 8.00pm every Thursday evening and 8.30am - 12.15 noon every Saturday (except Christmas Day and New Year's Day).
Please note this service does not replace the Out of Hours service arrangements which continue unchanged. Should you require urgent medical attention on a Thursday evening or Saturday morning you should still telephone NHS 111. No emergency/urgent or walk-in service will be provided at Wellbrook Medical Centre during these extended opening times, in line with standard NHS policy.
We have listened to patient opinion in making this decision. Our last patient survey revealed that 65% of patients surveyed wanted the surgery to be open at additional times, with 60% of those requesting that this included Saturday mornings. Our PPG (Patient Participation Group) have also supported this development. We hope you will find that these additional appointments offer more flexibility for those people who are working or who otherwise find it difficult to attend their routine appointments during normal working hours.
This service is provided in line with current funding strategies established by the Department of Health and may be subject to review in the light of any change to Governmental strategy.
We will be reviewing the service periodically to ensure it is working effectively and efficiently. Should you wish to make any comments on this, or any other change to our appointment system, you may do so by passing your comments on verbally to any member of our staff, or via a Comments form available from the Reception Desk.