From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

• the NHS App which you can download from app stores
• the NHS website (from 17 May 2021)

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had two vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than five working days ago. It may take seven working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get  proof of your vaccination status before you leave.

Get tested for coronavirus (COVID-19)

There are different tests you can get to check if you have coronavirus (COVID-19). The test you need depends on why you're getting tested.

The 2 main tests are:
•PCR tests – people with any one of the symptoms listed below, they're sent to a lab to be checked
•Rapid lateral flow tests – only for people who DO NOT have symptoms, they give a result in 30 minutes using a device similar to a pregnancy test

COVID Symptoms for PCR test
•a high temperature
•a new, continuous cough
•a loss of, or change to, your sense of smell or taste

Both tests are free.

Click on the link for more information and to arrange either test

Suspected coronavirus (COVID-19)

Important information to keep you safe while isolating at home

This leaflet is for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home.

Keeping you save while isolating at home

Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery, please click on the link below for all the latest information.

Your Covid Recovery website

COVID-19 Survivors Group UK - New service for people who have had coronavirus and survived

COVID-19’s impact can be felt by us all and we are only just beginning to understand some of the long term implications it can have on the physical and mental wellbeing of survivors. At Self Help UK we know that talking to others who have had similar experiences is essential to address concerns felt people who have survived COVID-19.

Please click in this link for more information Self Help Survivors Group UK

Post-Viral Fatigue

Post-viral fatigue is when you have an extended period of feeling unwell and fatigued after a viral infection.

Fatigue is a normal part of the body’s response to fighting a viral infection such as COVID-19. Fatigue is likely to continue for some time after the infection has cleared. It can
 make you sleep more, feel unsteady on your feet, make standing for long periods difficult, as well as affecting your ability to concentrate and your memory.

Please read the information sheets below for practical advice.

Click here

Dementia Support

the Derbyshire Dementia Support Service is here to support people living with dementia and their carers during the COVID-19 crisis, please click in the link below for more information and contact details

Derbyshire Dementia Support Leaflet

Want the latest on Coronavirus in Derbyshire?

Get all the latest health service information for Derby and Derbyshire in one place during the COVID-19 (Coronavirus) pandemic…


Click the leaflet below for more information:

Joined Up Care Derbyshire - COVID 19

Medicines Order Line

Click on this poster to see what is the best time to call the medicines order line What is the best time to call?

If you have further problems contacting them, you may use the following method:

Request a callback to order your prescription (South Practices incl. Derby City)

As a result of the current situation with Coronavirus or Covid-19 as it is also known, the Medicines Order Line is receiving a very high volume of calls. To save you from waiting we have introduced a call back system which you can request by sending an email to our Medicines Order Line inbox. To do this, follow the easy steps to below:

Click on this link here which will create an email request form and then in the email itself you need to tell us:

1.The name of your GP practice
2.Your name
3.Your date of birth
4.Your contact telephone number
5.Press send  

If the above link does not work then send your email to, including all the above information.

Please note that no responses will be provided via email as the purpose of email is to request a call back only. We expect to be able to call you back within 48 hours (excluding Saturdays and Sundays) but that may vary according to the volume of enquiries we are processing. We will attempt to call you back three times only. Please keep your phone with you at all times. It is also important to note that by providing us with your email and details you are giving us permission to share your details with other NHS organisations who may also have to share your information so that we can complete your request. The CCG accepts no responsibility for the incoming transfer of information.          

Sexual and reproductive health, and other sexual health services, are open.

We wanted to draw your attention to new information on sexual and reproductive health for patients, please click on the following linkS.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website