COVID Vaccinations

Please see the latest NHS advice on the COVID vaccine:

We will be booking our most vulnerable patients appointments at the vaccination centre currently being operated at Derby Arena near Pride Park in the city centre. Vaccine deliveries are difficult to guarantee so we may be contacting patients at short notice to book appointments.

Please do not contact the surgery to ask about vaccine appointments.

We will contact you as soon as we are able to offer you an appointment.

We are now able to send the following text message to some patients, this will be recorded in your record:

Dear <firstname> <surname> We may be able to book you an appointment for a COVID vaccine soon. If you are able to attend at any time, please reply BOOK and we will book and send you an appointment as soon as we are able. Vaccines will be done at the Derby Arena near Pride Park.

Please do NOT click on the link, just reply BOOK.

If you reply BOOK we will send you 3 messages:

1st apppointment date and time

2nd appointment date and time

3rd say thank you. Swiftqueue (this is the booking system we have to use)

If you have coronavirus symptoms:

•a high temperature
•a new, continuous cough
•a loss of, or change to, your sense of smell or taste

Get a test now, call NHS 119. Do not leave home for at least 10 days.

Suspected coronavirus (COVID-19)

Important information to keep you safe while isolating at home

This leaflet is for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home.

Keeping you save while isolating at home

Building your wellbeing and helping you cope

If you or someone you know is struggling with this very challenging situation we are all in, please click on the website link for ways to feel a bit calmer and ideas to help you cope.
This website, co-funded by NHS England, has been designed by a group of people who want to help anyone who is struggling with the very challenging situation we are all in, to feel a bit calmer and find new ways to help them cope.

We hope that 1000s of people will look at this website and together we can use the resources it offers, so that even though we are not physically with each other, we can feel connected ‘virtually’. Even if at the moment you’re facing things on your own, or feel like you’re alone, we hope you can still feel supported and connected to others in some way.

Things may be especially hard for you if you are a young carer, or a carer.

If you are self-isolating right now, we still want to help you find ways to feel more connected.

Buidling your wellbeing

Germ Defence

A research study with 20,000 people found:

•People who read the advice in Germ Defence are less likely to catch viruses

•If they do become ill, the illness is likely to be less severe

It only takes 10 minutes and could save a life!

Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery, please click on the link below for all the latest information.

Your Covid Recovery website

COVID-19 Survivors Group UK - New service for people who have had coronavirus and survived

COVID-19’s impact can be felt by us all and we are only just beginning to understand some of the long term implications it can have on the physical and mental wellbeing of survivors. At Self Help UK we know that talking to others who have had similar experiences is essential to address concerns felt people who have survived COVID-19.

Please click in this link for more information Self Help Survivors Group UK

Please see below for some really helpful advice produced by Greater Manchester to help parents and carers understand when they may need to keep their children off school and when they are able to go back.

COVID 19 Quick Guide

Practice Update

We have been trying to keep our patients informed on our website and Facebook page on how we have been rapidly reacting to Coronavirus and the local situation, we would like to give you an update.

Firstly, we would like to thank all our patients for being accommodating and accepting of all the changes we have had to implement at short notice. At the end of March we moved very swiftly to a total triage model, cancelling the majority of face-to-face appointments and replacing them with telephone consultations as well as video consultations.

Our nursing team has also adapted well and although we have continued to see some patients face-to-face, a lot of the long term condition reviews have been conducted over the telephone.

We are now being asked by NHS England and the Government to increase activity at the Practice; invitations for cervical screening are returning to normal and we are being encouraged to increase our routine work for priority groups to make sure our patients are in the best health they can be in preparation for flu season.

We therefore are encouraging patients to attend the practice for their routine blood tests and reviews if they receive an invitation. We can reassure you that we are cleaning all surfaces and equipment throughout the day, wearing appropriate PPE and taking all recommended precautions so that we can protect both patients and staff.

We understand that some patients will be reluctant to come to the practice but the number of patients being seen remains quite low. We have a large waiting room that enables social distancing and are allowing extra time for appointments to avoid patients having to wait.

We are asking patients to wear a face covering when they attend the Practice and we have installed a screen around our reception desk, as a further level of protection between our staff and patients.

If you have any queries or concerns, do please contact the Practice.

Post-Viral Fatigue

Post-viral fatigue is when you have an extended period of feeling unwell and fatigued after a viral infection.

Fatigue is a normal part of the body’s response to fighting a viral infection such as COVID-19. Fatigue is likely to continue for some time after the infection has cleared. It can
 make you sleep more, feel unsteady on your feet, make standing for long periods difficult, as well as affecting your ability to concentrate and your memory.

Please read the information sheets below for practical advice.

Click here

Dementia Support

the Derbyshire Dementia Support Service is here to support people living with dementia and their carers during the COVID-19 crisis, please click in the link below for more information and contact details

Derbyshire Dementia Support Leaflet

Please click on the link below for all the most up to date information: it will inform you of the following:

  • Advice for everyone
  • Advice for people at higher risk
  • Symptoms and what to do
  • Self-isolation if you or someone you live with has symptoms
  • Coronavirus in children
  • More information

Want the latest on Coronavirus in Derbyshire?

Get all the latest health service information for Derby and Derbyshire in one place during the COVID-19 (Coronavirus) pandemic…


Click the leaflet below for more information:

Joined Up Care Derbyshire - COVID 19

Medicines Order Line

Click on this poster to see what is the best time to call the medicines order line What is the best time to call?

If you have further problems contacting them, you may use the following method:

Request a callback to order your prescription (South Practices incl. Derby City)

As a result of the current situation with Coronavirus or Covid-19 as it is also known, the Medicines Order Line is receiving a very high volume of calls. To save you from waiting we have introduced a call back system which you can request by sending an email to our Medicines Order Line inbox. To do this, follow the easy steps to below:

Click on this link here which will create an email request form and then in the email itself you need to tell us:

1.The name of your GP practice
2.Your name
3.Your date of birth
4.Your contact telephone number
5.Press send  

If the above link does not work then send your email to, including all the above information.

Please note that no responses will be provided via email as the purpose of email is to request a call back only. We expect to be able to call you back within 48 hours (excluding Saturdays and Sundays) but that may vary according to the volume of enquiries we are processing. We will attempt to call you back three times only. Please keep your phone with you at all times. It is also important to note that by providing us with your email and details you are giving us permission to share your details with other NHS organisations who may also have to share your information so that we can complete your request. The CCG accepts no responsibility for the incoming transfer of information.          


Access to NHS Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care.  Please click on the link below for all the information you may need. Patient leaflet - access to NHS Dentistry.

Stop Smoking

Need help to stop smoking, click here for further information

Sexual and reproductive health, and other sexual health services, are open.

We wanted to draw your attention to new information on sexual and reproductive health for patients, please click on the following linkS.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website