If you have coronavirus symptoms:

•a high temperature
•a new, continuous cough
•a loss of, or change to, your sense of smell or taste

Get a test now, call NHS 119. Do not leave home for at least 10 days.

Germ Defence

A research study with 20,000 people found:

•People who read the advice in Germ Defence are less likely to catch viruses

•If they do become ill, the illness is likely to be less severe

It only takes 10 minutes and could save a life!


Supporting your recovery after COVID-19

As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. These changes should get better over time, some may take longer than others, but there are things you can do to help.

Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery, please click on the link below for all the latest information.

Your Covid Recovery website

COVID-19 Survivors Group UK - New service for people who have had coronavirus and survived

COVID-19’s impact can be felt by us all and we are only just beginning to understand some of the long term implications it can have on the physical and mental wellbeing of survivors. At Self Help UK we know that talking to others who have had similar experiences is essential to address concerns felt people who have survived COVID-19.

Please click in this link for more information Self Help Survivors Group UK

Please see below for some really helpful advice produced by Greater Manchester to help parents and carers understand when they may need to keep their children off school and when they are able to go back.

COVID 19 Quick Guide

Back to school

It is inevitable that the return to school will bring about a range of emotions and questions and below we link to a few resources that pupils, parents and carers may find useful at this time:


Advice if your child is anxious about being back at school:

What do schools look like now?

What schools plan to do if any children test positive for coronavirus:

Celebrity assembly (28 Sep) to help children worried about bullying and return to classes:

Further resources are available on the Joined Up Care Derbyshire website:

As our children return to school please note that sore throats and colds are not a symptom of the coronavirus and should be treated with over the counter medications and self-care.
If your child also has one of the coronavirus symptoms please follow the link below and government guidance, you do not need to call your surgery.

Main symptoms
The main symptoms of coronavirus are:
•a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
•a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
•a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms.

Check if you or your child has coronavirus symptoms click on the link below and book a test.



Practice Update

We have been trying to keep our patients informed on our website and Facebook page on how we have been rapidly reacting to Coronavirus and the local situation, As we head into the 14th week of lockdown, we would like to give you an update.

Firstly, we would like to thank all our patients for being accommodating and accepting of all the changes we have had to implement at short notice. At the end of March we moved very swiftly to a total triage model, cancelling the majority of face-to-face appointments and replacing them with telephone consultations as well as video consultations.

Our nursing team has also adapted well and although we have continued to see some patients face-to-face, a lot of the long term condition reviews have been conducted over the telephone.

We are now being asked by NHS England and the Government to increase activity at the Practice; invitations for cervical screening are returning to normal and we are being encouraged to increase our routine work for priority groups to make sure our patients are in the best health they can be in preparation for flu season.

We therefore are encouraging patients to attend the practice for their routine blood tests and reviews if they receive an invitation. We can reassure you that we are cleaning all surfaces and equipment throughout the day, wearing appropriate PPE and taking all recommended precautions so that we can protect both patients and staff.

We understand that some patients will be reluctant to come to the practice but the number of patients being seen remains quite low. We have a large waiting room that enables social distancing and are allowing extra time for appointments to avoid patients having to wait.

We are asking patients to wear a face covering when they attend the Practice and we will also be installing screening around our reception desk, as a further level of protection between our staff and patients.

If you have any queries or concerns, do please contact the Practice.

Wearing a Face Mask on Public Transport or in Shops 

These rules don’t apply to children under the age of 11 and disabled people or those with health conditions when there is a ‘reasonable excuse‘ not to. This includes:

* where you cannot put on, wear, or remove a face covering:

- without severe distress

- because of any physical or mental illness or impairment, or disability (within the meaning of section 6 of the Equality Act 2010)

* where you are travelling with, or providing assistance to, another person who relies on lip-reading to communicate

* to eat or drink where it is reasonably necessary to do so

* where you have to remove your face covering to take medication

Please note that we will not provide exemption notes for any patients who cannot wear a mask. If you are unable to wear a mask for any of the reasons above then you just need to inform the public transport driver/conductor or shop worker of the reason.

Post-Viral Fatigue

Post-viral fatigue is when you have an extended period of feeling unwell and fatigued after a viral infection.

Fatigue is a normal part of the body’s response to fighting a viral infection such as COVID-19. Fatigue is likely to continue for some time after the infection has cleared. It can
 make you sleep more, feel unsteady on your feet, make standing for long periods difficult, as well as affecting your ability to concentrate and your memory.

Please read the information sheets below for practical advice.

Click here

Dementia Support

the Derbyshire Dementia Support Service is here to support people living with dementia and their carers during the COVID-19 crisis, please click in the link below for more information and contact details

Derbyshire Dementia Support Leaflet

Please click on the link below for all the most up to date information:

https://www.nhs.uk/conditions/coronavirus-covid-19/ it will inform you of the following:

  • Advice for everyone
  • Advice for people at higher risk
  • Symptoms and what to do
  • Self-isolation if you or someone you live with has symptoms
  • Coronavirus in children
  • More information

Want the latest on Coronavirus in Derbyshire?

Get all the latest health service information for Derby and Derbyshire in one place during the COVID-19 (Coronavirus) pandemic…

Visit: www.joinedupcarederbyshire.co.uk/public-info-covid-19

Click the leaflet below for more information:

Joined Up Care Derbyshire - COVID 19

Medicines Order Line

Click on this poster to see what is the best time to call the medicines order line What is the best time to call?

If you have further problems contacting them, you may use the following method:

Request a callback to order your prescription (South Practices incl. Derby City)

As a result of the current situation with Coronavirus or Covid-19 as it is also known, the Medicines Order Line is receiving a very high volume of calls. To save you from waiting we have introduced a call back system which you can request by sending an email to our Medicines Order Line inbox. To do this, follow the easy steps to below:

Click on this link here which will create an email request form and then in the email itself you need to tell us:

1.The name of your GP practice
2.Your name
3.Your date of birth
4.Your contact telephone number
5.Press send  

If the above link does not work then send your email to ddccg.southMOLonlinerequests@nhs.net, including all the above information.

Please note that no responses will be provided via email as the purpose of email is to request a call back only. We expect to be able to call you back within 48 hours (excluding Saturdays and Sundays) but that may vary according to the volume of enquiries we are processing. We will attempt to call you back three times only. Please keep your phone with you at all times. It is also important to note that by providing us with your email and details you are giving us permission to share your details with other NHS organisations who may also have to share your information so that we can complete your request. The CCG accepts no responsibility for the incoming transfer of information.          


Access to NHS Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care.  Please click on the link below for all the information you may need. Patient leaflet - access to NHS Dentistry.

Stop Smoking

Need help to stop smoking, click here for further information

Sexual and reproductive health, and other sexual health services, are open.

We wanted to draw your attention to new information on sexual and reproductive health for patients, please click on the following linkS.



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