NHS Friends and Family Results

• Answer	Total
  Very Poor	198
  Good	1632
  Very Good	6117
  Neither Good Nor Poor	333
  Don't Know	40
  Poor	187

• What you had to tell us

  We asked... "Can you tell us why you gave that response?"

  Comment	Date
  The appointment was on time and the nurse was very good and engaged with both baby and myself	Wednesday 11 January
  Love the sign in method, friendly staff and good service all around	Wednesday 11 January
  Staff friendly and helpful	Monday 2 January
  Because the telephone communication did not work and I was unable to speak directly to the doctor as arranged. It is very difficult to get through to the practice by telephone, although the receptionist was very pleasant to deal with and helpful when eventually I was able to speak to her.	Saturday 31 December
  The reception staff always try and get you an appointment where they can ,and are so polite The doctors are great,understanding and caring. Helped me alot lately.	Friday 30 December