Most patients are very understanding, however there are increasing numbers of patients who are being rude and abusive to our staff. We are working as hard as we can under very difficult circumstances which have been ongoing for the past 2 years now.

We know it's tough and everyone is fed up but we politely ask that you do not aim your frustration at our staff and that you treat them how you would like to be treated.

We have a caring, hardworking, wonderful team who will always do their best to help you.

FACIAL COVERINGS

England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.

That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.

Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.

The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.

We do understand that it can be frustrating, but we also know that when patients come to see us they are often very sick and vulnerable, so we feel it we must take these small precautions that can protect people.

If you feel you are unable to wear a facial coverings, please call the surgery instead of attending and if you need to be seen, we will look in to ways to help you and still protect both patients and staff.

COVID PASSPORT

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

• the NHS App which you can download from app stores
• the NHS website (from 17 May 2021)

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had two vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than five working days ago. It may take seven working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.

COVID Research Study

Researchers from a collaboration group would like to invite you to take part in a short questionnaire exploring the psychological impact of the coronavirus and changing restrictions, their effect on our emotions, behaviour and wellbeing. This is the third phase of recruitment. If you took part in previous phases of the study, you are still able to take part in this third phase. If you did not take part in previous phases you are still able to take part in this third phase.

The aim of this survey is to better understand how the coronavirus pandemic and changing restrictions are affecting our day-to-day lifestyle. We hope to find out what is helpful for people during this time and also what may be causing some people to be affected more than others in terms of their wellbeing.

Anyone over the age of 16 with access to be able to complete this online questionnaire can take part.

It is up to you to decide whether to take part or not. You are free to withdraw from the study at any time, without giving a reason and without consequence. This survey is completely voluntary and you can stop completing it at any time. You also do not have to answer any questions you don’t want to, you can just skip them.

Want to find out more? Just click on this link: https://southernhealthnhs.fra1.qualtrics.com/jfe/form/SV_7VfclSTO2zib1JQ

About the Wellbrook Medical Centre

The Wellbrook Medical Centre is a three partner practice currently providing General Medical Services to over 11100 patients. We aim to provide the highest quality of Primary Healthcare to all of our patients with compassion, care and skill. The practice is committed to Health Promotion, Disease management and Prevention. We offer our services from our modern, well organised and friendly practice.

This website has been produced to help you make the best use of the services we provide and to introduce you to some of the people who provide them for you.

For more information on the practice please see our Practice Booklet

Self Care

If you are calling for a minor illness we may ask you to contact your pharmacy for help or ask you to wait until you have had your symptoms for a certain amount of time before booking an appointment or asking a GP to contact you.

Self-care refers to the actions we take to recognise, treat and manage our own health. It's about doing small things, everyday things for yourself to keep healthy and happy.

Self-care is good for you and for the NHS. We believe it's:
Quicker
Easier
Simple
Considerate

Please click on the link for online advice and general self-care and wellbeing http://nhsstaywellderbyshire.co.uk/ or see our Self Care section

Get NHS help online

The coronavirus (COVID-19) outbreak means you should stay at home as much as possible, but it's still easy to get NHS help using your smartphone, tablet or computer.

This page has information to help you: