Accessing your Health Record

All patients have online access to their full medical record from 1st February 2023 onwards. You can access your records online using your NHS account (using the website or NHS App) or by registering for SystmOnline. If you would like to see any information added before this date, you can request online access to your full medical record. Please read the leaflet below and complete the request form and drop it in to Reception:

• Online Access Information Leaflet
• Online Access Request Form

You can also get a paper copy of your medical records for free. Please put your request in writing to the surgery and allow one calendar month for your notes to be ready for collection.

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline

To set up SystmOnline for the first time:

• visit the surgery with photo ID so we can confirm your identity
• we will give you a username and password
• go to SystmOnline or use the app to register